i tried to contact them and then i noticed that all the funds as retruned to my nano wallet in the website...
Then i tried to send the funds to my binance account, it failed and the funds again return to my original account and then i tried to download a different wallet and to move the funds there, Same thing.. failed and the funds returned to the website account.
I think that there is a problem with the website to send funds to other wallets..
i posted a screenshot, this is what happend after i send funds, it looks like the transaction happend but actually nothing happend...
Someone knows what to do?
nano suppoused to be the easiest way to transfer crypto..
I will be glad for help.. thanks again