IS THERE ANY PERSON CAN I TALK

Hello everyone ıs there anyone else who is responsible for something which can i talk to or is there any support team which ı can reach

1B2B46821B8ABE4E44708AAD8FE7FC28D2C2E84742D535B103BCB26DC8E24CFC

I try to find some answers about my transaction and the situation of blockchain but ı cannot find anyone else