Can’t withdraw from nanovault / ledger

Good evening. I am trying to access my nanovault desktop app to make a withdrawal with my ledger nano s but the balance keeps saying connecting. I have checked nanocrawler and my balance is there and nanovault says "ledger ready". My version is 1.2.1 and I have pressed to "Add new account" several times. Is ther e anyone that could help? Thank you.

NanoVault is not longer maintained but the community created a better version which is being maintained and improved at https://nault.cc/. I would suggest trying that instead.

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Thank you very much! Worked with much ease!

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